The library has a bulletin board highlighting the books we have about writing resumes. This includes a bibliography. A comes up to "See about gettin my resume done". I'm a little confused and explain that we don't offer any services like that, that the bulletin board is simply referring to books we own. He doesn't believe me and mentions that there were "names on the list" couldn't they do his resume. I had to explain to him that those "names" are the authors of the books, not employees of the library who would write a resume for him. He left clearly feeling cheated by our "misleading" display.